Customers often ask what our refund policy is. We aim for complete customer satisfaction.
Studio time is expiensive.
We charge a $50.00 cancelation fee.
We have a 72 hour cancelation clause. To get a refund you must contact us at least 72 hours before your time studio time is scheduled to start. If we do not get at least 72 hours notice your payment is ours.
If you don't show up you lose your studio time and payment is ours.
If you are late your time starts when it is scheduled to start.
EXAMPLE: If you schedule a 4 hour session and it is supposed to start at 6:00 p.m. and you don't show up until 6:45 p.m. you lose the 45 minutes.
Studio time includes: Setup and Breakdown. My time is money and you pay for my time.